The use of any details you provide are for contact or booking purposes only. We will never sell, rent or share your personal information, including your email addresses and phone numbers with a third party without your prior permission, unless required by law.
All bookings to our projects are accepted only on the basis of the following terms and conditions. You, all the members of your party and the Phuket Elephant Sanctuary are bound by these terms and conditions.
You MUST agree to the following declaration shown during the booking process, so we can process your booking.
"I confirm that the above details are correct and I agree to your Terms and Conditions"
All deposits are made in order to secure places on our booking system and are non-refundable.
Phuket Elephant Sanctuary makes no guarantees that volunteer positions or half day visits will proceed as described within our website (or in any other description of events, timetable, or schedule) depending on local conditions, emergencies, and animal behavior any given day.
We reserve the right to cancel or re-book your reservation in the event of any natural, political, or other unforeseen act over which we have no control. We reserve the right, at any time, to request a full payment prior to your visit.
Phuket Elephant Sanctuary safety rules are demonstrated to all visitors during a video presentation or advised to visitors by their guides and also contained in a document for visitors to read.
We reserve the right to refuse service and to terminate any visitor bookings with us, prior to arrival or during your time with us, without refund, should any of these conditions be ignored and/or disregarded, intentionally or not.
Visitors and Volunteers are responsible for any loss and/or damage to their property, and damages can not be claimed in any eventuality. All media recordings, including but not limited to photographs, audio and video taken at the Phuket Elephant Sanctuary remain the commercial property of Phuket Elephant Sanctuary, and any distribution or resale of such recordings require the written consent from Phuket Elephant Sanctuary.
All visitors to Phuket Elephant Sanctuary accept that they are solely responsible for their own health, safety and belongings and that they fully understand and accept the conditions outlined above.
Adult rates appear on each visit page and apply to anyone 12 years old or over
Child rates, generally 50% of adult rates apply to children under 12 years old (4 - 12 years)
Infants under 4 years old occupying a seat will be free
All remaining balances must be paid in cash (Thai Baht or USD$) or by VISA and MASTER CARD upon arrival. For VISA and MASTER CARD payments a 3% processing fee applies.
No changes of date are possible to your visit booking
You cannot change from one visit type to another after the booking has been made. You must cancel your booking with us and make a new booking.
Deposits for one program type are non-transferable to another. Leaving early or changing the duration of your stay does not entitle you to any rebate or refund for unused time.
All bookings when cancelled are irreversible, deposits are not transferable and are non-refundable.
Adult rates appear on each volunteer program and apply to anyone 18 - 80 with strong, good healthy and effort for hard working for elephants.
Make a deposit 50%
All remaining balances must be paid in cash (Thai Baht or USD$) and VISA and MASTER CARD 3% charged payment.
No changes of date are possible to your visit booking:
You cannot change from one visit type to another after the booking has been made. You must cancel your booking with us make a new booking.
Deposits for one trip type are non-transferable to another. Leaving early or changing the duration of your stay does not entitle you to any rebate or refund for unused time.
Cancellations 10 or more days before volunteer start date:
Cancellations less than 10 days before volunteer start date : No refund possible
We provide simple, clean accommodation for volunteers. Our accommodation is organic and we appreciate your understanding of this. If your visit includes accommodation, it is booked on the condition that you may not expect any form of luxury or private bathrooms although in certain circumstance they may be available.
The use of Drones at our Park or Projects is strictly prohibited. It is illegal and scares our Elephants.